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Terms & Conditions

We take great measures to make sure your prints will last as long as possible. We do not have a warranty for the prints on garments or promotional products. For apparel we supply care instructions for the longest lasting print. We make sure to offer high quality products along with less inexpensive products. We don’t have a warranty on the blank garment or product as well. As it is the manufacturer’s quality of the product and how it is handled that will determine how long it will last. If you do have an issue with your product or durability of your print, please be sure to let us know and we will be sure resolve the issue.

Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within three (3) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandled by the buyer or part of the order was used by the buyer and part of the order is being returned.

Shipping – Shipping is not included in estimates unless specified. Shipping time is not included in turnaround time.

Once the shipment is handed over to the carrier, we cannot guarantee timeliness or exact delivery dates.

We do ship internationally to some countries. If you need an order shipped outside of the United States, then we would encourage you to contact us to make sure we service that country. Otherwise, you would need to use a shipping broker or freight forwarder like World Class Shipping to handle the complexities of international shipping.

Split Shipping – We can split your order and ship to multiple locations, billable at current rates. Please let us know about the split shipment before we print and box your order, otherwise additional charges may apply.